At Whemmel & Wiggles, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Order Information: Purchase history, delivery details, and preferences.
  • Payment Information: Processed securely by third-party providers; we do not store credit card information.
  • Account Information: Login credentials and saved preferences (if you create an account).
  • Technical Data: Device type, browser type, IP address, and browsing activity.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Customise your shopping experience.
  • Send order confirmations and delivery updates.
  • Share promotional offers and product updates (with your consent).
  • Improve our website and services.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third-party companies that assist with shipping, payment processing, and website functionality.
  • Legal Authorities: If required by law or to protect our rights.
  • Marketing Partners: Only if you have opted in to receive marketing communications.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request deletion of your account.
  • Opt out of marketing communications at any time.
  • Manage cookies through your browser settings.

6. Cookies

We use cookies to enhance your shopping experience by:

  • Remembering your login details.
  • Personalising product recommendations.
  • Analysing website traffic.

7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites.

8. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@whemmel.com